{"id":18483,"date":"2026-02-18T15:01:34","date_gmt":"2026-02-18T20:01:34","guid":{"rendered":"https:\/\/www.cienormand.com\/politique-de-confidentialite\/"},"modified":"2026-05-19T13:48:38","modified_gmt":"2026-05-19T17:48:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.cienormand.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18483\" class=\"elementor elementor-18483 elementor-3\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-458a17a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"458a17a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32c2cae5\" data-id=\"32c2cae5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a5ba3c3 elementor-widget elementor-widget-text-editor\" data-id=\"1a5ba3c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This privacy policy describes how Normand Co. Ltd collects, uses, and protects the personal information of visitors to our website www.cienormand.com (the \u201cWebsite\u201d).<\/p><p>By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this privacy policy. If you do not agree to this privacy policy, please \u201cdecline\u201d our consent request or refrain from browsing our Website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f9b388b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f9b388b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-263d8fe\" data-id=\"263d8fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c79d406 elementor-widget elementor-widget-industrium_heading\" data-id=\"c79d406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Personal Information We Collect<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb26741 elementor-widget elementor-widget-text-editor\" data-id=\"bb26741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We collect personal information that you voluntarily provide, such as your name, email address, and any other information you choose to share when contacting us through our Website.<\/p><p>We also use Google Analytics to collect information about your visit to our Website, including the pages you view, the links you click, and other actions you take on our Website. This information is collected using cookies and similar technologies in an anonymous form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01b66d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01b66d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6531817\" data-id=\"6531817\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-074e473 elementor-widget elementor-widget-industrium_heading\" data-id=\"074e473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Anonymous Information We Collect (Statistics and Marketing Cookies)<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a44eb80 elementor-widget elementor-widget-text-editor\" data-id=\"a44eb80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We collect anonymous data such as IP addresses recorded by Internet servers.<\/p><p>We also collect browsing data through our use of Google Analytics and Facebook Pixel to gather statistics such as visitor access dates and times, operating systems, browsers used, demographic data (age group, country, language, etc.), and browsing habits (pages viewed, number of visits, duration of visits, etc.). This information is stored using cookies and other similar technologies.<\/p><p>A cookie is a small text data file stored on a user\u2019s computer or mobile device when visiting a website. Cookies are used to record information about user preferences, language choices, login details, and browsing data.<\/p><p>Please note that we do not currently use advertising tools that collect marketing cookies. Also note that we do not have access to any sensitive personal information, such as your financial details or social insurance number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36633ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36633ff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25d69e5\" data-id=\"25d69e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e373dc3 elementor-widget elementor-widget-industrium_heading\" data-id=\"e373dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Disabling Cookies<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37fa773 elementor-widget elementor-widget-text-editor\" data-id=\"37fa773\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To enable or disable cookies in Chrome, <a href=\"https:\/\/support.google.com\/accounts\/answer\/61416?hl=en\" target=\"_blank\" rel=\"noopener\">see this Google guide<\/a>. You can also disable interest-based or demographic-targeted ads on Google by visiting the <a href=\"https:\/\/support.google.com\/ads\/answer\/2662922?hl=en\" target=\"_blank\" rel=\"noopener\">Ads Preferences Manager<\/a>. When you disable this setting, ads will not be blocked; they will still appear, but they will no longer be related to your interests, demographic data, or the sites you have visited.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46c617e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46c617e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9503aa4\" data-id=\"9503aa4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c31f17 elementor-widget elementor-widget-industrium_heading\" data-id=\"0c31f17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Use of Personal Information<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-766e180 elementor-widget elementor-widget-text-editor\" data-id=\"766e180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use your personal information for the following purposes:<\/p><ul><li>To respond to your requests and provide customer support;<\/li><li>To analyze and improve the performance of our Website (geographic data);<\/li><li>To maintain the security and protection of our Website.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90e559c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90e559c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb052d7\" data-id=\"eb052d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b5a0c6 elementor-widget elementor-widget-industrium_heading\" data-id=\"1b5a0c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Retention of Information<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b12a2b elementor-widget elementor-widget-text-editor\" data-id=\"8b12a2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-780bc45 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"780bc45\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb71be0\" data-id=\"fb71be0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ded27f5 elementor-widget elementor-widget-industrium_heading\" data-id=\"ded27f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Information Security<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51b622a elementor-widget elementor-widget-text-editor\" data-id=\"51b622a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that despite our efforts, no security measure is absolutely foolproof.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-adbdfd0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"adbdfd0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d8515af\" data-id=\"d8515af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a571333 elementor-widget elementor-widget-industrium_heading\" data-id=\"a571333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Changes to the Privacy Policy<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cb8607 elementor-widget elementor-widget-text-editor\" data-id=\"0cb8607\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe reserve the right to modify this privacy policy at any time. We recommend that you regularly review this privacy policy to stay informed of any changes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b01251 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b01251\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fda18b8\" data-id=\"fda18b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99b147e elementor-widget elementor-widget-industrium_heading\" data-id=\"99b147e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"industrium_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"industrium-heading-widget\"><h3 class=\"industrium-heading\"><span class=\"industrium-heading-content\">Contact Information<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e557bc elementor-widget elementor-widget-text-editor\" data-id=\"7e557bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please contact Ms. Isabelle Lavoie-Viel at the following email address: <a href=\"mailto:isabelle.lavoie-viel@cienormand.com\">isabelle.lavoie-viel@cienormand.com<\/a> or by phone at <a href=\"tel:4184922712\">418-492-2712<\/a>.<\/p><p>Last updated: 2025-12-01<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This privacy policy describes how Normand Co. Ltd collects, uses, and protects the personal information of visitors to our website www.cienormand.com (the \u201cWebsite\u201d). By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the terms&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-18483","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Normand Co.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cienormand.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Normand Co.\" \/>\n<meta property=\"og:description\" content=\"This privacy policy describes how Normand Co. 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