This privacy policy describes how Normand Co. Ltd collects, uses, and protects the personal information of visitors to our website www.cienormand.com (the “Website”).
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this privacy policy. If you do not agree to this privacy policy, please “decline” our consent request or refrain from browsing our Website.
We collect personal information that you voluntarily provide, such as your name, email address, and any other information you choose to share when contacting us through our Website.
We also use Google Analytics to collect information about your visit to our Website, including the pages you view, the links you click, and other actions you take on our Website. This information is collected using cookies and similar technologies in an anonymous form.
We collect anonymous data such as IP addresses recorded by Internet servers.
We also collect browsing data through our use of Google Analytics and Facebook Pixel to gather statistics such as visitor access dates and times, operating systems, browsers used, demographic data (age group, country, language, etc.), and browsing habits (pages viewed, number of visits, duration of visits, etc.). This information is stored using cookies and other similar technologies.
A cookie is a small text data file stored on a user’s computer or mobile device when visiting a website. Cookies are used to record information about user preferences, language choices, login details, and browsing data.
Please note that we do not currently use advertising tools that collect marketing cookies. Also note that we do not have access to any sensitive personal information, such as your financial details or social insurance number.
To enable or disable cookies in Chrome, see this Google guide. You can also disable interest-based or demographic-targeted ads on Google by visiting the Ads Preferences Manager. When you disable this setting, ads will not be blocked; they will still appear, but they will no longer be related to your interests, demographic data, or the sites you have visited.
We use your personal information for the following purposes:
- To respond to your requests and provide customer support;
- To analyze and improve the performance of our Website (geographic data);
- To maintain the security and protection of our Website.
If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please contact Ms. Isabelle Lavoie-Viel at the following email address: isabelle.lavoie-viel@cienormand.com or by phone at 418-492-2712.
Last updated: 2025-12-01